> ## Documentation Index
> Fetch the complete documentation index at: https://developers.conveyour.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Create a team

> Creates a new team. Requires an admin user.

Create a team (admin)

**Permission:** Org **admin** only. Denials read `Manage Teams`.

**Not callable with an API key.** Requires an org **admin**. Service accounts cannot be assigned the admin role and their role cannot be changed, so every API key gets `403`. Only a signed-in admin can call it.



## OpenAPI

````yaml /api-reference/specs/teams.json post /api/teams
openapi: 3.1.0
info:
  title: ConveYour API — Teams
  description: >-
    Create and manage teams — organizational units that partition contacts,
    content, and users for scoped access.
  version: 1.0.0
servers:
  - url: https://{subdomain}.conveyour.com
    description: Your organization's ConveYour instance
    variables:
      subdomain:
        default: acme
        description: >-
          Your organization's slug — the subdomain you sign in on. Replace
          `acme` with yours: if you sign in at `bigco.conveyour.com`, enter
          `bigco`.
security:
  - conveyourToken: []
tags:
  - name: Teams
    description: >-
      Create and manage teams — organizational units that partition contacts,
      content, and users for scoped access.
paths:
  /api/teams:
    post:
      tags:
        - Teams
      summary: Create a team
      description: >-
        Creates a new team. Requires an admin user.


        Create a team (admin)


        **Permission:** Org **admin** only. Denials read `Manage Teams`.


        **Not callable with an API key.** Requires an org **admin**. Service
        accounts cannot be assigned the admin role and their role cannot be
        changed, so every API key gets `403`. Only a signed-in admin can call
        it.
      operationId: createATeamAdmin
      parameters:
        - $ref: '#/components/parameters/teams'
      requestBody:
        required: true
        content:
          application/json:
            schema:
              type: object
              required:
                - label
                - name
              properties:
                label:
                  description: Human-readable team name. Must be unique within the org.
                  type: string
                name:
                  description: >-
                    Machine name for the team. Must be unique within the org and
                    use tag format (no spaces).
                  type: string
                filters:
                  description: >-
                    Contact filter definition that restricts which contacts are
                    visible to team members.
                  type: object
                  additionalProperties: true
                contact_fields:
                  description: >-
                    List of contact fields shown for team contacts. Each entry
                    references a contact field.
                  type: array
                  items:
                    type: string
                color:
                  description: Display color for the team.
                  type: string
                sms_autoreply:
                  description: SMS auto-reply message for the team.
                  type: string
                block_sms:
                  description: When true, blocks SMS for the team.
                  type: boolean
                portal_new_conversation:
                  description: >-
                    Allow team members to start new conversations from the
                    portal.
                  type: boolean
                contact_desc:
                  description: >-
                    Liquid template producing a short summary description for
                    each team contact.
                  type: string
                sendblue_number:
                  description: SendBlue phone number used for team SMS routing.
                  type: string
      responses:
        '200':
          description: Success.
          content:
            application/json:
              schema:
                allOf:
                  - $ref: '#/components/schemas/Envelope'
                  - type: object
                    properties:
                      data:
                        $ref: '#/components/schemas/Team'
              example:
                status: ok
                message: Team record created
                data:
                  id: 64a1b2c3d4e5f6a7b8c9d0e1
                  label: West Region
                  name: west_region
                  color: '#3366ff'
                  twilio_phone: ''
        '403':
          $ref: '#/components/responses/Forbidden'
        '429':
          description: >-
            Too many requests — plan quota exhausted. Applies to **POST only**.
            `data` carries the usage overview for the `teams` limit (used /
            unused / overage) so you can show what was hit.
          content:
            application/json:
              schema:
                type: object
                properties:
                  status:
                    type: string
                    enum:
                      - failed
                    description: Always `failed`.
                  message:
                    type: string
                    description: Human-readable explanation.
                  data:
                    type: object
                    description: >-
                      Usage overview for the limit that was hit — used, unused
                      and overage counts.
components:
  parameters:
    teams:
      name: teams[]
      in: query
      description: >-
        Team scope for the request, as one or more team ObjectIds. The brackets
        are required: PHP keeps only the last value for a repeated plain key, so
        `teams=A&teams=B` silently resolves to B alone. On requests with a JSON
        body you may send `teams` (no brackets) in the body instead.


        **Values that are not valid ObjectIds are silently ignored** — a
        mistyped team ID behaves as if no team was sent. See the [teams section
        of the API conventions guide](/guides/api-conventions#team-scoping).
      style: form
      explode: true
      schema:
        type: array
        items:
          type: string
      example:
        - 64a1b2c3d4e5f6a7b8c9d0ff
  schemas:
    Envelope:
      type: object
      description: The common response envelope shared by all ConveYour endpoints.
      properties:
        status:
          type: string
          enum:
            - ok
            - failed
          description: '`ok` on success, `failed` on error.'
        message:
          type: string
          description: Human-readable description of the result.
        data:
          description: >-
            The response payload — an object or an array depending on the
            endpoint.
    Team:
      type: object
      description: A team. Fields are.
      properties:
        id:
          type: string
          description: Team ID.
        org_id:
          type: integer
          description: Owning organization.
        name:
          type: string
          description: Machine-readable team name.
        label:
          type: string
          description: Display label.
        color:
          type: string
          description: UI colour.
        filters:
          type: object
          description: Contact filter defining team membership.
        contact_fields:
          type: object
          description: Contact fields scoped to this team.
        contact_field:
          type: array
          description: Contact field references.
        contact_desc:
          type: string
          description: Contact description template.
        model:
          type: array
          description: Associated models.
        twilio_phone:
          type: string
          description: Team sending number.
        twilio_ms_id:
          type: string
          description: Twilio messaging service ID.
        sendblue_number:
          type: string
          description: Sendblue number, when that integration is used.
        sms_autoreply:
          type: string
          description: Automatic SMS reply text.
        block_sms:
          type: boolean
          description: Whether outbound SMS is blocked for this team.
        portal_new_conversation:
          type: boolean
          description: Whether learners may start conversations from the portal.
        created_at:
          type: integer
          description: Unix timestamp.
        updated_at:
          type: integer
          description: Unix timestamp.
      required:
        - name
        - label
  responses:
    Forbidden:
      description: >-
        The token is missing or invalid, or the service account behind it lacks
        the permission this endpoint requires.
      content:
        application/json:
          example:
            status: failed
            message: Lacking necessary permission add_contacts
            data:
              permission: add_contacts
  securitySchemes:
    conveyourToken:
      type: apiKey
      in: header
      name: x-conveyour-token
      description: >-
        Your API key token. Contacts endpoints require a **Server-only — Full
        API** key — see [Authentication](/quickstart).

````

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